We had M&M Factory Service repair our dryer which was under warranty. They did a fantastic job communicating and repairing. Although it took a while to get through to the call center for an appointment (~15 minutes), I’m chalking that up to problems with the pandemic — every call center seems slow. However, they were able to get my repair on their schedule at a time that worked for me, they called in advance to confirm, the repairman called the morning of the repair and communicated with me by phone to explain what he did (I couldn’t be there). I would recommend them highly.
M and M Factory Service